Multilingual Retention Agents

• Regular contact with our existing clients
• Ensure the highest level of Customer Service
• Maintain and update our CRM
• Work with clients to engage in FX opportunities
• Follow up on any client matters
• Relationship management
• Liaising with relevant teams to ensure quality service delivery
• Regularly report to management
• Retain existing clients

• Demonstrated work experience in Client Retention and Forex Sales
• Fluency in English both verbal and written
• Fluency in any of the following languages: German or Spanish or Portuguese 
• Fluency in any other language will be considered an advantage
• Proficiency in MS Office
• Excellent communications skills
• Strong organizational and time-management skills

What we offer:

• Competitive remuneration package (base plus commission)
• Private medical insurance
• A contemporary work environment

Additional information:

• Reporting to: Retention Team Leader/Retention Manager
• Reporting to the position: None
• Working hours: 12:00 – 21:00

TO APPLY CLICK HERE: https://www.europelanguagejobs.com/jobs/retention-agents-spanish-or-portuguese-or-german-123745.html