German speakers – Customer Service Representative

Requirements

Hard skills

• Fluency in German and English
• Experience in a customer-facing role, preferably via phone, email and chat
• Experience in the gaming industry is a plus, but not a must.
• Good PC Skills (usage of web-based tools and MS Office) and proficient typing skills
• Ability to work in shifts

Soft skills

• Strong cultural awareness for German market
• Empathetic and service-minded personality
• Strong interpersonal communication skills – with excellent phone conversation skills, attentive listening and superior writing skills, proficient in actively engaging with customers

Benefits

• 1 month fully paid training to prepare you for your new role
• Fixed salary with monthly bonus
• Full time contract
• Relocation Package on Offer
• 2 annual flight tickets to your home country up to 250 Euros for a return flight
• Monthly rent allowance of 300 net
• Medical insurance
• Great family atmosphere in the office
• Career opportunities within the company
• Assistance in finding accommodation etc.