23 vacancies match
Showing 1–8 of 23, open ones first
Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk…
FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks…
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone…
The Role: We are looking for a passionate and self-motivated professional to join our Customer Experience Team. The main responsibilities of the position include:…
The Role: Do you want to launch your career in a dynamic, fast-paced industry while living abroad and experiencing new cultures? We’re looking for a driven,…
The Role: We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol. The main responsibilities of the position…
The Role: We are looking for a passionate and self-motivated professional to join our Customer Experience Team. The main responsibilities of the position include:…
The ideal candidate will possess the following qualifications/skills: Proven customer support experience Experience/background in Forex and the Financial Market is a plus Excellent command of the English and Arabic languages, both verbal and written Proficiency in the use of Microsoft Office Word, Excel, Outlook Strong phone contact handling skills and active listening Ability to work under pressure and meet deadlines Excellent communication and presentation skills Flexible to work on a weekly rotating shifts 24/7 (morning/ afternoon/ night) The successful candidate will be accountable for: Effectively managing the company chats, E-mails and calls Identifying and assessing customer’s needs to achieve satisfaction Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat, E-mails and Portal Offer support to the lead/client within the specified time frame Updating CRM and keeping records of all communications and action taken Interact with other departments to solve inquires raised by clients that requires further investigation by sending tasks Follow up with clients and schedule call backs to ensure optimum results and customer satisfaction Work independently and in teams Follow standard processes and procedures. The successful candidate will receive:…
