German customer support

Our client, a company providing services mainly to the Financial markets industry is looking for a German customer support. The successful candidate should be responsible for providing customer support for the clients and providing administrative support to the regional sales team.

• Provide customer support via chat, phone and emails
• Resolves product related issues
• Resolves complaints by customers
• Works closely with the Compliance team
• Ongoing and direct communication with clients in support of any queries or issues.
• Negotiate with customers

• Degree in Business Studies or any other relevant field
• Fluency in English & German is a must
• Experience in a similar position will be considered as an advantage
• Financial markets background will be considered as an advantage