About the role
The main responsibilities of the position include:
- Manage and optimise P&C operational processes, ensuring efficiency, accuracy, and compliance with internal policies and labour regulations
- Provide comprehensive P&C administrative support, including contract management, employee records, P&C policies, and compliance documentation
- Play a key role in P&C process automation and continuous improvement, identifying opportunities to enhance workflows
- Administer and manage Exelsys HCM, ensuring the system is effectively maintained and utilised to support P&C processes
- Act as the go-to expert for P&C systems, providing troubleshooting, updates, and reporting support to ensure data accuracy and usability
- Work closely with internal teams to streamline P&C system functionalities and enhance employee experience
- Support the end-to-end employee lifecycle processes, including onboarding, probation reviews, contract updates, and offboarding procedures
- Ensure accurate and up-to-date employee records in Exelsys HCM and other P&C systems, maintaining data integrity and compliance
- Generate and analyse P&C reports, metrics, and dashboards to support decision-making and strategic initiatives
- Assist with monthly payroll preparation, ensuring accurate and timely processing of employee data
- Coordinate employee benefits scheme, responding to employee queries and ensuring smooth execution of benefit programs
- Collaborate with finance and payroll teams to ensure accuracy of any payroll related data
- Ensure all P&C policies, procedures, and documentation are compliant with local labour laws and international best practices
- Support internal audits and compliance checks by maintaining accurate and well-organised P&C records.
- Keep up to date with employment regulations and industry best practices, providing recommendations for policy enhancements
Main requirements:
- Degree in Human Resources, Business Administration, or a related field. A relevant HR certification (e.g., CIPD, or similar) will be considered a plus
- 2-4 years of experience in HR operations, HR administration, or a similar role within a fast-paced, multinational organisation
- Strong experience in HR systems management, with hands-on experience administering Exelsys HCM being a strong plus
- Solid understanding of employment law and labour regulations, with the ability to ensure compliance in HR processes
- Excellent organisational and problem-solving skills, with the ability to manage multiple HR tasks efficiently
- Detail-oriented with a strong sense of accuracy, confidentiality, and compliance in handling HR data
- Ability to interpret HR data, generate reports, and provide meaningful insights to support decision-making
- Strong communication and interpersonal skills – a team player who enjoys collaborating with diverse teams
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and other HR tools
Benefit from:
- What We Offer:
The Hiring Experience: What Awaits You
- Let’s Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
- Test Your Edge – Personality Assessment
- Final Connection – Final Interview
XM publishes this vacancy on its own careers site. Applications go straight to XM: use the Apply button on this page.
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