Bilingual Customer Care

Currently looking for Finnish and Danish speakers to join the team in a a leading iGaming business in Limassol.

Main Duties And Responsibilities

• Communicating with company’s clients and assist them with their enquiries via Email, Telephone Calls and Chat
• Communicate in a polite and professional manner
• Resolve product and service problems by clarifying the customer’s complaints
• Follow communication procedures, guidelines and policies

Candidate Profile

• Native/Fluent in verbal and written in one of the following Finnish / Danish is a must with min. B2 English
• Computer literacy
• Excellent oral and written communication skills
• Analytical / Synthesis capability, organized, client oriented
• Problem-solving skills
• Ability to work shifts

Benefits

• Base salary + monthly performance bonus
• Contribution towards rent per month (net)
• Clear career path in a growing multinational organization and numerous training and learning opportunities
• Relocation –  Temporary accommodation on arrival, 2 flights home per year