French Speaking Customer Support Representatives VAC-19380G

An innovative service provider specialized in providing tailor-made solutions to the iGaming industry is seeking to hire additional French Speaking Customer Support Representatives

4 positions available

Day to day responsibilities:
Respond to players via live chat & emails
Document and delegate in-game bugs and other issues
Troubleshoot new issues directly with our players
Interact with various departments (VIP, marketing…) to improve gameplay for players
Extra tasks upon request (call campaigns, translations…)
Ensure customer satisfaction and provide professional customer support.

What is expected from you :
Passion for Customer Service
Fluent in French & English both in writing and communication skills
Excellent problem-solving abilities
Strong understanding of gaming
Available to work flexible hours (evenings, weekends)

Salary :
Salary of 21,500 Euro / gross per year

Working hours:
On a rotational shift basis 5 days a week (Monday – Sunday).
Shift hours:
9am – 18pm
10am – 19pm
12:30pm – 9pm
14:45pm – 23:15pm

To apply for this vacancy please send an English version of your CV to [email protected] with subject French Speaking Customer Support Representatives VAC-19380G