Customer Support Officer – Forex – Limassol – SSN921272

Job Description

GRS is working closely with a well-established Forex company in Limassol and currently recruiting a motivated Customer Support Officer to join their team. The successful candidate must have a minimum of 1 year’s previous working experience in a Customer Support or Sales position in a regulated financial services company and speak fluent English.  If you are looking to further develop your career and work as Customer Support Officer in Limassol, we will be glad to receive your CV today!

Main Duties And Responsibilities

• Be the first point of contact for existing clients and assist internally, all other departments according to their needs
• Handle all client queries via live chats, emails, and phone calls
• Additional duties assigned by the customer support department
• Process appropriate verification procedures according to client classifications

Candidate Profile

• Minimum of 1 year’s previous experience in a Customer Support or Sales position in a regulated financial services company
• Bachelor’s degree or master’s degree
• Fluency in English, both verbal and written
• Computer literate, good capacity of Microsoft Office applications
• Attention to detail
• Professionalism, good work ethic, Self-motivation and a Team player
• Willingness to do morning and afternoon shifts on a weekly basis
• Flexible to work on Cyprus Public holidays on rotation

Company Benefits

• 13th Salary
• Medical scheme

Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.

To apply for this position, please email your CV to Stella Stavrou Neokli, [email protected] quoting the above job reference or call +357 25 342 720 for further information.